ETS may collect personal information that can be used to identify you or contact you, such as, but not limited to, your:
("Personal Information"). When you register with us or use a Service, we collect Personal Information that you provide, such as your full name and email address. We also collect the Personal Information that you provide when using any interactive services available on the Website or through our Services and any Personal Information you send to us by email.
ETS collects and uses your Personal Information to operate the ETS Websites and deliver the Services you have requested. ETS may use your Personal Information to respond to questions from you, provide information about the Website and Services to you, and/or to improve the Website and Services.
ETS or one of its corporate affiliates may also use your Personal Information to inform you of other products or services available from ETS and its affiliates, to send you newsletters or other special promotions, or other information we think may be of interest to you, as well as to conduct surveys, product research, and/or market research. This may include asking you about your opinion of the Services or of potential new services that may be offered.
ETS may keep track of the websites and pages our users visit within ETS, in order to determine what Services are the most popular. This data is not anonymous, and is used to deliver customized content and advertising within ETS to customers whose behavior indicates that they are interested in a particular subject area.
If you indicate that we may do so, we also may contact you by phone.
Information about your computer hardware and software may be automatically collected by ETS. This information may include, but is not limited to: your Internet Protocol address, browser type, browser language, domain names, access times and dates, and referring website addresses. This information is used for the operation of Services, to maintain the quality of Services, and to provide general statistics regarding use of the Website.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize ETS pages, or register with the Website or sign up for Services, a cookie helps ETS to recall your specific information on subsequent visits. This simplifies the process of recording your Personal Information, such as billing addresses, shipping addresses, and so on. When you return to the Website, the information you previously provided can be retrieved, so you can easily use the ETS features that you customized.
The Website does not store any Personal Information in any cookies on your computer. While it may be possible to link non-personal cookie information to Personal Information collected in other ways, we will not, without your consent, link the cookie information we collect to Personal Information you provide to us through our Website.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Most browsers offer instructions on how to reset the browser to reject cookies in the "Help" section of the toolbar. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Services or the Website.
Web beacons are tiny graphic image files embedded in a web page or e-mail that provide a presence on the web page or e-mail and send back to its home server information from your browser. The information collected by web beacons allows websites to statistically monitor how many people are using the website or using the websites of certain sponsors or advertisers. Web beacons also allow a website to monitor whether you open e-mails sent from the website or from sponsors or advertisers, and sometimes to track your activity across websites generally. We may use Web beacons to collect non-Personal Information about your use of our Website and the websites of selected sponsors and advertisers, and your use of special promotions or newsletters. Our Web beacons are not used to track your activity outside of our Website or the web sites of our sponsors or advertisers. We do not link non-Personal Information from Web beacons to Personal Information without your permission and do not use Web beacons to collect or store Personal Information about you.
We may release Personal Information to third parties: (1) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order; or (2) in special cases, such as a physical threat to you, others or homeland security, in which we believe it is reasonably necessary to investigate or prevent harm, fraud, abuse, or illegal conduct. In the event that we are legally compelled to disclose your Personal Information to a third party, we will notify you unless doing so would violate the law or court order.
We may provide non-Personal Information about you to third parties that does not allow you to be identified or contacted and that is combined with the non-Personal Information of other users ("Aggregate Information"). For example, we might inform third parties regarding the number of users of our Website and Services and the activities they conduct while on our Website or using our Services. Depending on the circumstances, we may or may not charge third parties for this Aggregate Information. We also may not limit the third parties' use of the Aggregate Information, except that we do require third parties to whom we disclose Aggregate Information to agree that they will not attempt to make this information personally identifiable by combining it with other databases or otherwise.
ETS secures your Personal Information from unauthorized access, use, or disclosure by using the following methods:
When Personal Information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
ETS does not knowingly collect Personal Information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use the Website and/or Services.
You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our servers. The need to back-up our systems to protect information from inadvertent loss means that a copy of your Personal Information may exist in a non-erasable form that will be difficult or impossible for us to locate. Nevertheless, upon receiving your request, all Personal Information stored in the databases we actively use for research and daily business activities will be deleted.
Electronic Tenant® Solutions
1234 31st Street NW
Washington, DC 20007