Attraction. Satisfaction. Retention. ®
Education & Training
We take great pride in a 90+% client retention rate over the last decade.
The ETS team is at your disposal from inception through the lifetime of app deployment.

The training team will contact property management to arrange in-person and/or web-based training. Part of the initial training effort includes assistance in application programming as well as an overview of all aspects of Electronic Tenant® Solutions' customer service. Access to help documents and web-based video training tools are provided to management as part of the initial training effort.

Similarly, training is offered to tenants who will utilize Electronic Tenant® Solutions' applications in a property. As with property management training, tenant training can be scheduled in-person or done via web conference.

Thereafter, customer service personnel remain at the disposal of property staff for ongoing training needs. Electronic Tenant® Solutions offers:

  • On Demand Web-Based Training Sessions
  • Scheduled Web-Based Training Sessions
  • Scheduled In-Person Training
  • Regularly Scheduled Opt-In Trainings (i.e., every Thursday at 1:30 PM)
  • Client Exclusive On-Line Training Sessions
  • App Upgrade Preview & Training Sessions
  • Client New Hire Onboard
Training ThursdaysSessions Every Thursday at 1:30pm EST Questions?
On scheduled Thursdays, we conduct live, online webinars about a specific topic or an Electronic Tenant® Solutions' Application. If you need a refresher training, or would like to know more about an application we offer, you are more than welcome to participate.

Thursday, March 1st, 1:30pm EST
Relaunching the Electronic Tenant Portal and Increasing Portal Traffic


Thursday, March 8th, 1:30pm EST
Property+ featuring our CEO, Ian O'Neil


Thursday, March 15th, 1:30pm EST
Preparedness and How ETS Can Help


Thursday, March 22nd, 1:30pm EST
Communications Application Overview


Thursday, March 29th, 1:30pm EST
Engineer Specific Training; MTM/PM/SR Overview

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