Education & Training
We take great pride in a 90+% client retention rate over the last decade.
The ETS team is at your disposal from inception through the lifetime of app deployment.

The training team will contact property management to arrange in-person and/or web-based training. Part of the initial training effort includes assistance in the property management application programming as well as an overview of all aspects of Electronic Tenant® Solutions' customer service. Access to help documents and web-based video training tools are provided to management as part of the initial training effort.

Training is offered on our property management software to tenants who utilize any Electronic Tenant® Solutions' application. As with property management training, tenant training can be scheduled in-person or done via web conference.

Thereafter, customer service personnel remain at the disposal of property staff for ongoing training needs. Electronic Tenant® Solutions offers:

  • On Demand Web-Based Training Sessions
  • Scheduled Web-Based Training Sessions
  • Scheduled In-Person Training
  • Regularly Scheduled Opt-In Trainings (i.e., every Thursday at 1:30 PM)
  • Client Exclusive On-Line Training Sessions
  • App Upgrade Preview & Training Sessions
  • Client New Hire Onboard

Find out why ETS makes the best rental property software out there. Contact us today with questions or to get a free quote.

Training ThursdaysSessions Every Thursday at 1:30pm EST Questions?
On scheduled Thursdays, we conduct live, online webinars about a specific topic or an Electronic Tenant® Solutions' Application. If you need a refresher training, or would like to know more about an application we offer, you are more than welcome to participate.

Thursday, August 6th 2020, 1:30 PM EST
*NEW Mobile Communications*

Our desktop Communications App is now mobile!

  • Download the Mobile Task Manager App
  • Send emails, texts, and post alert banners
  • Send to individual companies, staff, tenants, and custom groups
  • Access all saved communications, email templates and signatures


Thursday, August 13th 2020, 1:30 PM EST
Certificate of Insurance Application

  • Enable Tenants/Vendors to enter Certificates online
  • Set Minimum Insurance Limits
  • Setup Admin & Tenant/Vendor Notifications
  • Manage Companies, Company Type, Custom Limits
  • Add New Certificates
  • Review Manage Certificates List, Bulk Update, Options Menu
  • Renew/Archive Expired Certificates


Thursday, August 20th 2020, 1:30 PM EST
Contact Management Best Practices

  • Add and Manage New and Existing Users
  • Enable Tenant Registration & Approve Requests
  • Contact Management Dashboard Tile for Account Requests
  • Manage User Permissions & Settings
  • Create Custom Groups & Add Users
  • Add Notes and View User history


Thursday, August 27th 2020, 1:30 PM EST
Service Request Best Practices

  • Add Communications and Access the Communication Log for both Tenant and Internal Communications
  • Set Up Alarm Triggers, Notifications & Tiers
  • Add Billable Items
  • Request Tenant Approval via the Tenant Center
  • Update Requests using the Quick Edit Feature
  • Use the Bulk Update Feature to Manage Multiple Requests

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