Education & Training
We take great pride in a 90+% client retention rate over the last decade.
The ETS team is at your disposal from inception through the lifetime of app deployment.

The training team will contact property management to arrange in-person and/or web-based training. Part of the initial training effort includes assistance in the property management application programming as well as an overview of all aspects of Electronic Tenant® Solutions' customer service. Access to help documents and web-based video training tools are provided to management as part of the initial training effort.

Training is offered on our property management software to tenants who utilize any Electronic Tenant® Solutions' application. As with property management training, tenant training can be scheduled in-person or done via web conference.

Thereafter, customer service personnel remain at the disposal of property staff for ongoing training needs. Electronic Tenant® Solutions offers:

  • On Demand Web-Based Training Sessions
  • Scheduled Web-Based Training Sessions
  • Scheduled In-Person Training
  • Regularly Scheduled Opt-In Trainings (i.e., every Thursday at 1:30 PM)
  • Client Exclusive On-Line Training Sessions
  • App Upgrade Preview & Training Sessions
  • Client New Hire Onboard

Find out why ETS makes the best rental property software out there. Contact us today with questions or to get a free quote.

Training ThursdaysSessions Every Thursday at 1:30pm EST Questions?
On scheduled Thursdays, we conduct live, online webinars about a specific topic or an Electronic Tenant® Solutions' Application. If you need a refresher training, or would like to know more about an application we offer, you are more than welcome to participate.

Thursday, December 3rd, 2020, 1:30 PM EST
Manage Staff Assignments

  • Set up new staff members in Contact Management
  • Enable Service Request, PM, Inspections, and Mobile Task Manager permissions
  • Update Service Request Assignments and Alarms
  • Update PM Jobs / PM Tasks Assignments
  • Update Inspection Assignments
  • Tips & Techniques to improve response time

Register

Thursday, December 10th, 2020, 1:30 PM EST
Preview - Service Request Update

  • NEW On Hold Feature
  • Streamlined Service Request Details
  • Streamlined Communication Log
  • NEW Service Request Timeline
  • NEW Preferences - Staff Work Hours and Holidays
  • NEW Reporting Metrics

Register

Tuesday, December 15th, 2020, 1:30 PM EST
*NEW* Service Request Update

  • NEW On Hold Feature
  • Streamlined Service Request Details
  • Streamlined Communication Log
  • NEW Service Request Timeline
  • NEW Preferences - Staff Work Hours and Holidays
  • NEW Reporting Metrics

Register

Thursday, December 17th, 2020, 1:30 PM EST
*NEW* Service Request Update

  • NEW On Hold Feature
  • Streamlined Service Request Details
  • Streamlined Communication Log
  • NEW Service Request Timeline
  • NEW Preferences - Staff Work Hours and Holidays
  • NEW Reporting Metrics

Register
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