Education & Training
We take great pride in a 90+% client retention rate over the last decade.
The ETS team is at your disposal from inception through the lifetime of app deployment.

The training team will contact property management to arrange in-person and/or web-based training. Part of the initial training effort includes assistance in the property management application programming as well as an overview of all aspects of Electronic Tenant® Solutions' customer service. Access to help documents and web-based video training tools are provided to management as part of the initial training effort.

Training is offered on our property management software to tenants who utilize any Electronic Tenant® Solutions' application. As with property management training, tenant training can be scheduled in-person or done via web conference.

Thereafter, customer service personnel remain at the disposal of property staff for ongoing training needs. Electronic Tenant® Solutions offers:

  • On Demand Web-Based Training Sessions
  • Scheduled Web-Based Training Sessions
  • Scheduled In-Person Training
  • Regularly Scheduled Opt-In Trainings (i.e., every Thursday at 1:30 PM)
  • Client Exclusive On-Line Training Sessions
  • App Upgrade Preview & Training Sessions
  • Client New Hire Onboard

Find out why ETS makes the best rental property software out there. Contact us today with questions or to get a free quote.

Training ThursdaysSessions Every Thursday at 1:30pm EST Questions?
On scheduled Thursdays, we conduct live, online webinars about a specific topic or an Electronic Tenant® Solutions' Application. If you need a refresher training, or would like to know more about an application we offer, you are more than welcome to participate.

Thursday, February 6th 2020, 1:30 PM EST
Service Request Advanced Reporting

  • Create fully customized Service Request reports
  • View summary data
  • View detailed request data
  • Add charts and graphs to reports
  • Download, share, and setup recurring reports


Thursday, February 13th 2020, 1:30 PM EST
Managing New Staff Members - Application Assignments

  • Set up new staff member in Contact Management
  • Enable SR / PM / Insp. / MTM permissions
  • Update SR assignments - Task Manager, service types, alarms
  • Update PM Jobs / Tasks assignments
  • Update Inspection Assignments


Thursday, February 20th 2020, 1:30 PM EST
Completing Inspections

  • Create Inspection Assets
  • Select, Assign, and Schedule Inspection
  • Complete Inspection in Mobile Task Manager App
  • Use Ad Hoc Inspections
  • Add Service Requests, PM Tasks and/or Notes during Inspection Process


Thursday, February 27th 2020, 1:30 PM EST
COI Best Practices

  • Certificate Renewal/Archive Process
  • Notifications for Admins/Tenants/Vendors
  • Review Certificates submitted via Tenant Center / Vendors
  • Reports: Expiration Summary / Notification Summary / Companies w/o Certificates

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