Education & Training
We take great pride in a 90+% client retention rate over the last decade.
The ETS team is at your disposal from inception through the lifetime of app deployment.

The training team will contact property management to arrange in-person and/or web-based training. Part of the initial training effort includes assistance in the property management application programming as well as an overview of all aspects of Electronic Tenant® Solutions' customer service. Access to help documents and web-based video training tools are provided to management as part of the initial training effort.

Training is offered on our property management software to tenants who utilize any Electronic Tenant® Solutions' application. As with property management training, tenant training can be scheduled in-person or done via web conference.

Thereafter, customer service personnel remain at the disposal of property staff for ongoing training needs. Electronic Tenant® Solutions offers:

  • On Demand Web-Based Training Sessions
  • Scheduled Web-Based Training Sessions
  • Scheduled In-Person Training
  • Regularly Scheduled Opt-In Trainings (i.e., every Thursday at 1:30 PM)
  • Client Exclusive On-Line Training Sessions
  • App Upgrade Preview & Training Sessions
  • Client New Hire Onboard

Find out why ETS makes the best rental property software out there. Contact us today with questions or to get a free quote.

Training ThursdaysSessions Every Thursday at 1:30pm EST Questions?
On scheduled Thursdays, we conduct live, online webinars about a specific topic or an Electronic Tenant® Solutions' Application. If you need a refresher training, or would like to know more about an application we offer, you are more than welcome to participate.

Thursday, September 2nd, 2021, 1:30 PM EST
ETS Mobile Capabilities

  • How to download the MTM App from the Apple App Store or Google Play Store
  • How to send Mobile Communications
  • How to manage Service Requests
  • How to complete Preventative Maintenance Tasks
  • How to complete building Inspections

Register

Thursday, September 9th, 2021, 1:30 PM EST
Preventative Maintenance - Part 1

  • Add Individual Pieces of Equipment
  • Add and Schedule Jobs & One Time Repair Jobs
  • Import Equipment and/or Jobs using the Import Wizard
  • Manage and Edit PM Tasks

Register

Thursday, September 16th, 2021, 1:30 PM EST
Preventative Maintenance - Part 2

  • Use the Bulk Update Feature
  • Navigate the Task Calendar
  • Create PM Reports
  • Manage Application Preferences
  • Create Custom Templates for Equipment and Jobs

Register

Thursday, September 23rd, 2021, 1:30 PM EST
Property Inspections

  • Create Inspection Assets
  • Select, assign, and schedule Inspections
  • Complete Inspections using Mobile Task Manager
  • Perform Ad Hoc Inspections
  • Add Service Request, PM Task, and/or notes during Inspection process

Register

Thursday, September 30th, 2021, 1:30 PM EST
Contact Management Best Practices

  • Contact Management Best Practices
  • Add and Manage New and Existing Users
  • Enable Tenant Registration & Approve Requests
  • ​Contact Management Dashboard Tile for Account Requests
  • Manage User Permissions & Settings
  • Create Custom Groups & Add Users
  • Add Notes & View User history

Register
Tailor Your Trainings ETS offers free specialized webinar trainings so your team can get the most out of your applications.

New Staff Trainings

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Examples Include:

  • Getting Started with ETS
  • Overview of Contact Management, Settings, App Permissions and Tenant Center
  • Communications, Reservations and Certificate of Insurance Application Overviews

Team Refresher Webinars

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Examples Include:

  • Application Best Practices, Tips and Tricks to streamline workflow
  • ETS Apps Standard Operating Procedure for a single Property or entire Portfolio

Engineering Team Training

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Examples Include:

  • Application Setup & Optimization: Service Request, Preventative Maintenance & Inspections
  • Advanced Reporting Options
  • Mobile Task Manager for Operations

For more information or to set up a free webinar, contact our Support Team at Support@ElectronicTenant.com

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