Education & Training
We take great pride in a 90+% client retention rate over the last decade.
The ETS team is at your disposal from inception through the lifetime of app deployment.

The training team will contact property management to arrange in-person and/or web-based training. Part of the initial training effort includes assistance in the property management application programming as well as an overview of all aspects of Electronic Tenant® Solutions' customer service. Access to help documents and web-based video training tools are provided to management as part of the initial training effort.

Training is offered on our property management software to tenants who utilize any Electronic Tenant® Solutions' application. As with property management training, tenant training can be scheduled in-person or done via web conference.

Thereafter, customer service personnel remain at the disposal of property staff for ongoing training needs. Electronic Tenant® Solutions offers:

  • On Demand Web-Based Training Sessions
  • Scheduled Web-Based Training Sessions
  • Scheduled In-Person Training
  • Regularly Scheduled Opt-In Trainings (i.e., every Thursday at 1:30 PM)
  • Client Exclusive On-Line Training Sessions
  • App Upgrade Preview & Training Sessions
  • Client New Hire Onboard

Find out why ETS makes the best rental property software out there. Contact us today with questions or to get a free quote.

Training ThursdaysSessions Every Thursday at 1:30pm EST Questions?
On scheduled Thursdays, we conduct live, online webinars about a specific topic or an Electronic Tenant® Solutions' Application. If you need a refresher training, or would like to know more about an application we offer, you are more than welcome to participate.

Thursday, April 2nd 2020, 1:30 PM EST
Inspections Application

  • Create Inspections for Property Cleaning / Disinfecting
  • Schedule and Assign or Use Ad Hoc Inspections
  • Start, Pause, and Complete in Mobile Task Manager
  • Add Notes & Service Requests During Inspections
  • View / Download PDF for Completed Inspections

Register

Thursday, April 9th 2020, 1:30 PM EST
Communications App Best Practices

  • Set default email templates and signatures
  • Tips on creating and sending different types of Communications
  • Get the most out of Saved Communications
  • Troubleshoot email and text delivery issues

Register

Thursday, April 16th 2020, 1:30 PM EST
ETS App Spring Cleaning

  • Contact Management - Users, Notifications, App Permissions, Groups
  • Reservations - Archive, Amenity settings, Scheduled Closings
  • Communications - Update Saved Communications List, Archive/Delete
  • Service Request - Archive past requests, update Assignments
  • Preventative Maintenance - Manage past due Tasks & unassigned Tasks
  • Electronic Tenant Portal - Website review and edits

Register

Thursday, April 23rd 2020, 1:30 PM EST
NEW ETS Dashboard

  • High-level view of property data at-a-glance
  • Real time property metrics
  • Customize tiles for multiple applications and properties
  • Users can select page layout and organize tiles using drag and drop
  • Multiple dashboard views can be saved by each User

Register

Thursday, April 30th 2020, 1:30 PM EST
COI Best Practices

  • Certificate Renewal/Archive Process
  • Duplicate for Vendors/Contractors in multiple buildings
  • Notifications for Admins/Tenants/Vendors
  • Review Certificates submitted via Tenant Center / Vendors
  • Reports: Expiration Summary / Notification Summary / Companies w/o Certificates

Register
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