Education & Training
We take great pride in a 90+% client retention rate over the last decade.
The ETS team is at your disposal from inception through the lifetime of app deployment.

The training team will contact property management to arrange in-person and/or web-based training. Part of the initial training effort includes assistance in the property management application programming as well as an overview of all aspects of Electronic Tenant® Solutions' customer service. Access to help documents and web-based video training tools are provided to management as part of the initial training effort.

Training is offered on our property management software to tenants who utilize any Electronic Tenant® Solutions' application. As with property management training, tenant training can be scheduled in-person or done via web conference.

Thereafter, customer service personnel remain at the disposal of property staff for ongoing training needs. Electronic Tenant® Solutions offers:

  • On Demand Web-Based Training Sessions
  • Scheduled Web-Based Training Sessions
  • Scheduled In-Person Training
  • Regularly Scheduled Opt-In Trainings (i.e., every Thursday at 1:30 PM)
  • Client Exclusive On-Line Training Sessions
  • App Upgrade Preview & Training Sessions
  • Client New Hire Onboard

Find out why ETS makes the best rental property software out there. Contact us today with questions or to get a free quote.

Training ThursdaysSessions Every Thursday at 1:30pm EST Questions?
On scheduled Thursdays, we conduct live, online webinars about a specific topic or an Electronic Tenant® Solutions' Application. If you need a refresher training, or would like to know more about an application we offer, you are more than welcome to participate.

Thursday, May 6th, 2021, 1:30 PM EST
Communications Application

  • Send Communications - Email, Text, Banner & Events
  • Communication List & Saved Communications
  • Communications Calendar
  • Email Templates & Signatures
  • Mobile Communications


Thursday, May 13th, 2021, 1:30 PM EST
Getting Started with the Service Request & Preventative Maintenance Applications

  • Maintenance Center - Dashboard, Support, Help Center
  • Service Request - Add Request, Manage Assignments, Quick Edit, Filters, SR Details
  • Preventative Maintenance - Equipment, Jobs/Tasks, Assignments, PM Calendar
  • Mobile Task Manager App - Download, Account Details, Notification Preferences, Manage Service Requests & Complete PM Tasks


Thursday, May 20th, 2021, 1:30 PM EST
ETS Mobile Capabilities

  • How to download the MTM App from the Apple App Store or Google Play Store
  • How to send Mobile Communications
  • How to manage Service Requests
  • How to complete Preventative Maintenance Tasks
  • How to complete building Inspections


Thursday, May 27th, 2021, 1:30 PM EST
Getting Started with the Certificate of Insurance Application

  • Preferences Overview - Minimum Limits, Admin Contacts, Notifications
  • Manage Companies, Edit Company Name & Type
  • Manage Certificates List Page
  • Add Certificate of Insurance for New Company
  • Renew Certificate of Insurance for an Existing Company

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