Education & Training
We take great pride in a 90+% client retention rate over the last decade.
The ETS team is at your disposal from inception through the lifetime of app deployment.

The training team will contact property management to arrange in-person and/or web-based training. Part of the initial training effort includes assistance in the property management application programming as well as an overview of all aspects of Electronic Tenant® Solutions' customer service. Access to help documents and web-based video training tools are provided to management as part of the initial training effort.

Training is offered on our property management software to tenants who utilize any Electronic Tenant® Solutions' application. As with property management training, tenant training can be scheduled in-person or done via web conference.

Thereafter, customer service personnel remain at the disposal of property staff for ongoing training needs. Electronic Tenant® Solutions offers:

  • On Demand Web-Based Training Sessions
  • Scheduled Web-Based Training Sessions
  • Scheduled In-Person Training
  • Regularly Scheduled Opt-In Trainings (i.e., every Thursday at 1:30 PM)
  • Client Exclusive On-Line Training Sessions
  • App Upgrade Preview & Training Sessions
  • Client New Hire Onboard

Find out why ETS makes the best rental property software out there. Contact us today with questions or to get a free quote.

Training ThursdaysSessions Every Thursday at 1:30pm EST Questions?
On scheduled Thursdays, we conduct live, online webinars about a specific topic or an Electronic Tenant® Solutions' Application. If you need a refresher training, or would like to know more about an application we offer, you are more than welcome to participate.

Thursday, October 29th, 2020, 1:30 PM EST
Fall Clean-Up Part 2 - Contact Management & Communications

  • Contact Management - Review contacts, application permissions, notification settings, custom groups
  • Communications Application - Update Saved Communications List
  • Communications Application - Archive past communications, delete duplicates, review/delete saved drafts


Thursday, November 5th, 2020, 1:30 PM EST
Communications Best Practices

  • Group Settings & Notifications
  • Default email templates and signatures
  • Best practices for sending different types of Communications
  • Mobile Communications
  • Saving, editing, using Saved Communications
  • How to review recipient lists for sent Communications


Thursday, November 12th, 2020, 1:30 PM EST
COI Best Practices

  • Certificate Renewal/Archive Process
  • Duplicate for Vendors/Contractors in multiple buildings
  • Notifications for Admins/Tenants/Vendors
  • Review Certificates submitted via Tenant Center / Vendors
  • Reports: Expiration Summary / Notification Summary / Companies w/o Certificates


Thursday, November 19th, 2020, 1:30 PM EST
PM Best Practices

  • How to setup Preference options and Custom Field Templates
  • Bulk Update all list pages
  • Setup Custom Job frequencies & Load Leveling
  • Calendar feature
  • Mobile Task Manager notification Preferences


Thursday, November 26th
Happy Thanksgiving!

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