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About ETS
Electronic Tenant® Solutions' web-based commercial property management applications and accompanying services are deployed by over half a billion square feet of preeminent commercial property.
Attraction. Satisfaction. Retention. ®

Electronic Tenant® Solutions provides industry-leading applications that propel building operations, energy management, communications, property risk management, and leasing / marketing success of preeminent CRE entities. Running a more efficient building and increasing communication across the board substantially increases tenant attraction, satisfaction, and retention.

We're proud to serve preeminent institutions, REITs, third-party managers and independent owner-operators. See our list of clients

Robert Kittel teamlinkedin

Robb provides technological guidance and planning for every aspect of ETS' business. He is responsible for strategic planning of company products and technological infrastructure. His primary focus is to create flexible infrastructure for an ever changing market and thoughtful web applications that are intuitive to use. Prior to ETS, Robb received a Bachelor of Fine Arts degree in interactive media from James Madison University. He lives with his wife and two children in Monterey, California.

Bryn Jerome teamlinkedin
VP of Operations

Bryn manages operations of the Account Management and Training and Education Teams. She began a career with ETS over a decade ago during the company's infancy, and has since developed the Account Management team as well as opened the company's Maine office. Bryn has been an involved member of animal welfare initiatives, dedicating herself to the Canine Commitment organization, where she has fostered and placed dogs, and has also adopted them. She graduated Magna Cum Laude with a Bachelor of Arts degree in Finance from James Madison University, and currently resides in Maine with her husband, two children and chocolate lab.

Lisa Story teamlinkedin
Director, Admin Operations

Lisa collaborates directly with leadership to deliver the required administrative support relating to business operations. She is responsible for planning, directing, coordinating, and supervising all administrative functions and activities across all departments and geographies. Lisa provides visibility into goals, progress and obstacles for key initiatives. She is effective in promoting teamwork and implementation of best practices across all departments. Lisa resides in Virginia with her husband and two kids.

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"I have found the team at Electronic Tenant® Solutions to be a most responsive, approachable and competent group to work with. Our requests are handled promptly and with the proper attention. This is rare in today's automated and faceless business world! Our requests are executed correctly the first time. It's always a pleasure working with ETS."

Denise Ward
Tenant Administrator
Shorenstein Realty Services